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Returns

By placing an order you agree that you have read and agree to the following return policies and conditions:

If you are not entirely satisfied with your purchase please submit your return request within 21 days of the date the order was shipped to obtain a Return Authorization #. All returns must be authorized. Under no circumstances will a RA# be issued after 21 days of shipment. Please note that we do not handle exchanges, only returns. For more information regarding this policy please see below.


Return Authorization #'s:

No return will be accepted unless accompanied by a Return Authorization Number (RA#). We are not responsible for packages shipped without a RA#. Not all orders will be shipped from our business location. The appropriate address in which to return your order will be provided in the email along with the RA#. Since RA#'s are used as a means of identification any order shipped back to the incorrect location or with an ra# may result in additional shipping charges, delays in issuing credit, a restocking fee or ultimately a total loss.


Return Instructions:

● Submit your request for an RA# below within 21 days of the date your order was shipped.

● Please allow 3-4 business days (Mon - Fri) to receive your RA # and return instructions. This will be sent to your email provided at checkout.

● Once you receive your RA# and instructions the return must be received back to the appropriate return address within 10 days.


Steps To Return Merchandise:

● Repackage merchandise in the original box or functional equivalent.

● Include any packing slip (if available) that came with the order. Some packages are shipped directly from our vendors warehouse and may not contain a packing slip.

● Write RA# on the outside of the box.

● Ship package to the proper address provided in the Return Authorization email.

● Packages may be returned by the carrier of your choice (UPS, FedEx, DHL, USPS, etc...). We recommend obtaining a tracking # for your return shipment. We cannot be held responsible for lost or damaged merchandise during shipment.

● Any package that is refused upon delivery without prior authorization from Homegrown Sporting Goods will be charged a 15% restocking fee as well as the shipping charges for the order.


Refunds:

Once the return is received back in our possession a refund will typically be issued within 30 days. The return will be refunded back to the original form of payment. Returns will be subject to a 15% restocking fee.

We do not refund initial or return shipping and handling charges. We also do not refund PayPal fees or charges on refunds.


Exchanges:

In order to keep our prices low, and to get your replacement order to you as quickly as possible we do not exchange merchandise. Exchanges are handled as a return and a new order. This allows you to get the replacement order faster than doing a regular exchange. The fastest way to receive your new items is to place the re-order online via our website. You may also call sales to place the new order.


Nonreturnable merchandise:

All custom and decorated orders are non-returnable. This includes all orders with screen printing, heat seal, tackle twill, sublimation, custom cut and sew, etc...which are deemed non-returnable. Stock pants with custom color piping or braiding colors are non-returnable. Before placing an order you may consider ordering a few various sizes to size up your team before placing the final order. This may be helpful if you are unsure of the fit, uniform color, etc...Custom uniform orders are created to the specifications of each customer and therefore once printed / customized can not be returned.

Returns will only be accepted on merchandise that is in new, resalable condition. Any merchandise sent back worn, washed, or altered will be returned at your expense.

All iStitch numbers, letters and logos are custom made products and are non-returnable.

All Closeout/clearance/final sale items are non-returnable. Such items will be noted on the item's page.


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